Kate Duffy
We’ve got another great case study for WordCamp Brisbane! Kate Duffy will be giving you amazing insights into how advocacy is a key driver in moving consumers through the path to purchase, with word-of-mouth and recommendations from other travellers being the most honest and effective form of tourism marketing today. Kate’s talk will centre around Tropical North Queensland‘s advocacy strategy and the role of their new WordPress blog in their marketing endeavours.
Kate’s talk will cover the following topics:
- The evolution of tourism marketing: From a controlled industry with a few small players to a more open, interactive and consumer driven market.
- How things we all take for granted now-days such as mobile devices & access to free WiFi change our expectations and interaction with the tourism industry because millions of people can share their experiences online. This sharing (or advocacy) is at the core of TTNQ’s marketing strategy.
- How Kate and her team use their WordPress blog as a platform to build a profile of their advocates and point consumers from their social media channels and tell a deeper story about the FNQ destination.
You can follow Kate on Twitter.