{"id":510,"date":"2015-04-17T21:14:35","date_gmt":"2015-04-17T11:14:35","guid":{"rendered":"https:\/\/2015.brisbane.wordcamp.org\/?post_type=wcb_session&#038;p=510"},"modified":"2015-05-15T10:53:44","modified_gmt":"2015-05-15T00:53:44","slug":"wouldnt-life-be-better-without-clients","status":"publish","type":"wcb_session","link":"https:\/\/brisbane.wordcamp.org\/2015\/session\/wouldnt-life-be-better-without-clients\/","title":{"rendered":"Wouldn&#8217;t Life Be Better Without Clients?"},"content":{"rendered":"<div id=\"attachment_511\" style=\"width: 310px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-511\" class=\"wp-image-511 size-medium\" src=\"https:\/\/2015.brisbane.wordcamp.org\/files\/2015\/04\/ben-300x300.jpg\" alt=\"Ben Maden\" width=\"300\" height=\"300\" srcset=\"https:\/\/brisbane.wordcamp.org\/2015\/files\/2015\/04\/ben-300x300.jpg 300w, https:\/\/brisbane.wordcamp.org\/2015\/files\/2015\/04\/ben-150x150.jpg 150w, https:\/\/brisbane.wordcamp.org\/2015\/files\/2015\/04\/ben.jpg 1024w, https:\/\/brisbane.wordcamp.org\/2015\/files\/2015\/04\/ben-1000x1000.jpg 1000w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><p id=\"caption-attachment-511\" class=\"wp-caption-text\">Ben Maden<\/p><\/div>\n<p class=\"p1\"><span class=\"s1\">A prospective client calls us\u00a0wanting work &#8211; Yay!\u00a0<\/span>They get into complaining about their existing web developer. They&#8217;re a good dev, we\u00a0know them.\u00a0Where did it go wrong?\u00a0Is the client crazy?\u00a0This is a classic problem that happens the world over to web designers\/developers.\u00a0It causes us (and the clients) pain and stress.<\/p>\n<p class=\"p1\">Ben will talk about this common problem and address some questions such as:<\/p>\n<ul>\n<li class=\"p1\"><span class=\"s1\">How can we get it right?<\/span><\/li>\n<li class=\"p1\">Why do clients cause us pain?<\/li>\n<li class=\"p1\">How bad can this pain get? (Including a confession or two from Ben).<\/li>\n<li class=\"p1\">How can we take control of our lives?<\/li>\n<\/ul>\n<p>Ben can teach you how to create a plan and compare our industries business model agains other professional services that handle client service relationships, instructions, variations and billing such as\u00a0builders,\u00a0lawyers,\u00a0accountants and\u00a0plumbers. There&#8217;s a lot we can learn from this!<\/p>\n<p>At the end of Ben&#8217;s presentation you&#8217;ll leave with the following take aways:<\/p>\n<ul>\n<li>An action plan to solve your issues.<\/li>\n<li>You&#8217;ll make sure you&#8217;re never\u00a0the designer or developer that\u00a0clients whine about!<\/li>\n<li>Make sure you have your docs and contracts in order.<\/li>\n<li>You&#8217;ll learn how to reach out for help from your peers!<\/li>\n<\/ul>\n<p>Ben Maden founded <a href=\"http:\/\/www.mattersolutions.com.au\/\" rel=\"nofollow\">Matter Solutions<\/a> in April 2000 and remains the lead web consultant today. While Matter Solutions originated in London, UK, the company took on Australian clients when Ben emigrated to Brisbane in November 2006.<\/p>\n<p>Ben does lots of different things\u2026 roughly in order of frequency the tasks he performs include\u2026<\/p>\n<ul>\n<li>Working with clients and prospective clients to plan projects.<\/li>\n<li>Communicating plans with team members and project managing progress.<\/li>\n<li>Coaching team members.<\/li>\n<li>Coding \u2013 Headphones on and coding funky (mostly back-end) stuff.<\/li>\n<li>SysAdmin \u2013 Keeping the infrastructure humming along.<\/li>\n<li>Blogging \u2013 Writing about stuff that happens and how to do things.<\/li>\n<\/ul>\n<p>You can follow Ben on <a href=\"https:\/\/twitter.com\/mattersolutions\">Twitter<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A prospective client calls us\u00a0wanting work &#8211; Yay!\u00a0They get into complaining about their existing web developer. They&#8217;re a good dev, we\u00a0know them.\u00a0Where did it go wrong?\u00a0Is the client crazy?\u00a0This is a classic problem that happens the world over to web &hellip; <a href=\"https:\/\/brisbane.wordcamp.org\/2015\/session\/wouldnt-life-be-better-without-clients\/\">Continue reading <span class=\"assistive-text\">Wouldn&#8217;t Life Be Better Without Clients?<\/span>  <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":13428714,"featured_media":0,"template":"","meta":{"jetpack_post_was_ever_published":false,"_wcpt_session_time":1432965300,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[508],"footnotes":""},"session_track":[485820],"session_category":[],"class_list":["post-510","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-kindler-theatre-p421"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5LFb3-8e","jetpack_likes_enabled":true,"session_date_time":{"date":"May 30, 2015","time":"3:55 pm"},"session_speakers":[{"id":"508","slug":"ben-maden","name":"Ben Maden","link":"https:\/\/brisbane.wordcamp.org\/2015\/speaker\/ben-maden\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/brisbane.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/510","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brisbane.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/brisbane.wordcamp.org\/2015\/wp-json\/wp\/v2\/types\/wcb_session"}],"author":[{"embeddable":true,"href":"https:\/\/brisbane.wordcamp.org\/2015\/wp-json\/wp\/v2\/users\/13428714"}],"version-history":[{"count":2,"href":"https:\/\/brisbane.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/510\/revisions"}],"predecessor-version":[{"id":517,"href":"https:\/\/brisbane.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/510\/revisions\/517"}],"speakers":[{"embeddable":true,"href":"https:\/\/brisbane.wordcamp.org\/2015\/wp-json\/wp\/v2\/speakers\/508"}],"wp:attachment":[{"href":"https:\/\/brisbane.wordcamp.org\/2015\/wp-json\/wp\/v2\/media?parent=510"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/brisbane.wordcamp.org\/2015\/wp-json\/wp\/v2\/session_track?post=510"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/brisbane.wordcamp.org\/2015\/wp-json\/wp\/v2\/session_category?post=510"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}